Shipping Information

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

Shipping Method Carrier Cost Delivery Time Features
Standard Shipping DHL or FedEx $12.95 10-15 business days after shipment Tracked & Insured
Free Shipping EMS FREE (orders over $50) 15-25 business days after shipment Economy Service

🌍 International Shipping Note

We ship worldwide excluding certain Asian and remote regions. International customers are responsible for any customs fees, import duties, or taxes imposed by their country’s customs authority.

Returns & Exchanges

At Fashion Shop, we’re committed to your complete satisfaction with our Tech Essential™ activewear and performance collections. Our returns process is designed to be as straightforward and hassle-free as our apparel is designed to support your active lifestyle.

📋 Return Policy Summary

  • Return Period: 15 days from delivery date
  • Condition: Unworn, unwashed, original condition with tags
  • Processing Time: 3-5 business days after receipt
  • Original shipping fees: Non-refundable

🚫 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged unless they arrive defective or damaged:

  • SOCKS (all types)
  • HATS & HEADWEAR (all styles)

These items are considered final sale.

📦 Return & Exchange Process

Step 1: Initiate Your Return

Contact our customer service team at [email protected] within 15 days of receiving your order. Include your order number and the items you wish to return or exchange.

Step 2: Complete Return Form

We’ll email you a return authorization form and shipping instructions. Complete the form and include it with your return package.

Step 3: Package Your Items

Ensure all items are unworn, unwashed, and in their original condition with tags attached. Include the completed return form in your package.

Step 4: Ship Your Return

Send your return package to our fulfillment center:

Fashion Shop Returns
4083 Patterson Fork Road
DALLAS, US 97338

Step 5: Processing

Once we receive your return, we’ll process it within 3-5 business days and notify you via email.

💳 Refund Information

Payment Method Processing Time Refund Method
Credit Card Payments
(Visa, MasterCard, JCB)		 5-10 business days after we process your return Original payment method
PayPal Payments 3-5 business days after we process your return Your PayPal account

Note: Original shipping fees are non-refundable. For exchanges, we’ll cover the standard shipping cost to send your new items.

🌐 International Returns

  • International customers are responsible for return shipping costs
  • Customs fees and import duties are non-refundable
  • Mark your return package as “Returned Goods” to avoid additional customs charges

Need Assistance?

Our customer service team is here to help you with any questions about shipping, returns, or exchanges.

Email: [email protected]

Response Time: Within 24 hours during business days

Thank you for choosing Fashion Shop – where performance meets style and customer satisfaction is our priority.